Privacy Policy
Last Updated: 12 January 2026
Introduction
Siyada Tech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data, including your rights under GDPR, CCPA, COPPA, LGPD, and VCDPA.
Data Controller Information
Data Protection Officer
Personal Data We Collect
| Category | Description |
|---|---|
| Identifiers | Email Address, IP address, device ID, and other online identifiers. |
| Customer Records | Advertising ID and purchase history for service delivery. |
| Usage Data | Ad views, clickstream data, and app interaction information. |
| Geolocation Data | Approximate location based on IP addresses. |
| Technical Data | Device specs, OS version, carrier, and connection type. |
| Player Activity Data | App interactions, progress, and achievements. |
Children's Data
What We Collect from Children
- Device information (e.g., device ID, IP address).
- General location data (e.g., country or city).
- Gameplay statistics and preferences.
How We Use Children's Data
- To enable gameplay and core app functionality.
- To improve app performance and user experience.
- To display age-appropriate, non-targeted advertisements.
- To comply with legal and regulatory requirements.
Publication of Children's Data
Our apps are designed to prevent children from publicizing their personal information. We do not include features like open chatrooms, forums, or social networking tools where children can share personal details. Any features requiring user interaction (e.g., leaderboards or user-generated content) are subject to strict safeguards, and we require verifiable parental consent before enabling such features.
How We Use Personal Data
- Provide and improve our services and features.
- Personalize user experience and deliver targeted ads.
- Ensure compliance with legal and regulatory requirements.
- Analyze app performance and user behavior.
- Detect and prevent fraud and security issues.
How We Share Personal Data
We may share personal data with:
- Service providers for analytics, hosting, and app functionality.
- Advertising networks for serving relevant ads.
- Legal authorities when required by law.
Children's Data: Shared only for necessary app functions with strict safeguards. No data is sold or shared for behavioral advertising.
Mobile App-Specific Data Collection
App Permissions
- Location Permission - To provide location-based features and analytics.
- Device ID - To track app usage and prevent fraud.
- Advertising ID - To deliver personalized advertisements.
- Camera/Microphone - For in-app features that require these permissions (if applicable).
- Contact List - For social features or invitations (if applicable).
Users can manage these permissions through their device settings at any time.
Crash Logs
We may collect crash logs to improve the functionality and reliability of our apps and games. This data is collected automatically when the app experiences a crash and includes:
- Device model and operating system version.
- App version and build.
- Error logs related to the crash.
Diagnostics Data
We collect diagnostics data to help us understand how our apps are being used and to troubleshoot issues. This data may include app performance metrics and device-specific metrics. This data is processed securely and is not shared with third parties, except for trusted analytics and diagnostics service providers.
Third-Party Services
We partner with third-party services to support advertising, analytics, and user acquisition (UA) for our games and mobile applications. These partners help us deliver personalized ads, measure campaign effectiveness, understand user behavior, and improve overall app performance.
Analytics and Performance Monitoring
- Google Analytics - Used to understand how users interact with our website and applications.
- Firebase - Provides crash reporting, analytics, and diagnostics.
- ByteBrew - Offers analytics and performance monitoring for mobile games.
Mobile App Monetization and Advertising
- AdMob (Google) - Displays advertisements within our mobile applications.
- AppLovin - Provides mobile app monetization and advertising solutions.
- Mintegral - Delivers mobile advertising and monetization services.
- Unity Ads - Provides in-app advertising for games and applications built with Unity.
- Pangle - Offers mobile advertising and monetization services.
- Meta Ads - Used for advertising campaigns and audience targeting.
- IronSource - Provides mobile app monetization and mediation platform.
- Vungle - Offers mobile advertising and monetization services.
- Chartboost - Provides mobile game monetization and user acquisition.
- BidMachine - Offers programmatic advertising for mobile apps.
- BigoAds - Provides mobile advertising services.
User Acquisition and Attribution
- AppsFlyer - Tracks app installations and user acquisition campaigns.
- Pubscale - Provides user acquisition and analytics services.
App Distribution and Developer Platforms
- Google Play Console - Used to distribute and manage applications on the Google Play Store.
- Apple App Store Developer - Used to distribute and manage applications on the Apple App Store.
Email and Communication Services
- Resend - Used for transactional and marketing email delivery.
Backend and Infrastructure
- Supabase - Provides backend services and database infrastructure.
These third-party services may collect, use, and process your data in accordance with their own privacy policies. We encourage you to review the privacy policies of these services to understand how they handle your information. We are not responsible for the privacy practices of third-party services, and your use of these services is at your own risk.
International Data Transfer
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Our backend services are provided by Supabase, whose servers may be located outside of the Kingdom of Saudi Arabia. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Data Retention
We retain personal data as long as necessary for business purposes and legal compliance. Data no longer required is securely deleted or anonymized. For contact form submissions, we will retain the data for a period of 24 months after the last communication.
User Rights
Under GDPR
- Right to Access: Request details of the personal data we hold.
- Right to Rectification: Request corrections to inaccurate data.
- Right to Erasure: Request deletion of personal data.
- Right to Restrict Processing: Limit how your data is processed.
- Right to Object: Object to data processing for legitimate interests.
- Right to Data Portability: Receive data in a portable format.
- Right to Lodge a Complaint: File complaints with supervisory authorities.
Under CCPA
- Right to Know: Access categories of data collected, shared, or sold.
- Right to Delete: Request deletion of personal data.
- Right to Opt-Out: Opt-out of data sales or sharing for ads.
- Right to Non-Discrimination: No penalties for exercising rights.
Under LGPD
- Right to Access: Request confirmation of data processing.
- Right to Correction: Request correction of incomplete or outdated data.
- Right to Deletion: Request data deletion where applicable.
Opting Out of Data Sale or Targeted Ads
You can opt-out of the sale or sharing of your data for targeted advertising by:
- Contacting us at privacy@siyadatech.com.
- Using the in-app privacy controls to manage preferences (if available).
Caregiver's Rights Regarding Their Child's Personal Information
As a caregiver, you have specific rights regarding the personal data we collect from your child. These rights are described below:
1. Right to Stop Collection
We respect caregivers' rights to control their child's personal information. Contact us at privacy@siyadatech.com with the subject line "Stop Collection Request" or use the in-app Privacy Controls if available. We will cease collection within 30 days after verification.
2. Right to Request Deletion
Email us at privacy@siyadatech.com with the subject line "Delete My Child's Data Request." Provide your child's username or account details to help us identify the data to delete. We will delete the data within 30 days after verification.
3. Right to Review
Email us at privacy@siyadatech.com with the subject line "Review My Child's Data." After verification, we will provide the types of personal data collected, the purpose of data collection, and details of any third parties with whom the data is shared.
Legal Basis for Processing
We rely on the following legal bases for data processing:
- Consent (e.g., opt-in for personalized ads).
- Performance of a contract (e.g., providing services).
- Legal obligations (e.g., compliance with laws).
- Legitimate interests (e.g., improving app functionality).
Users Right to Lodge a Complaint
Users can lodge complaints with supervisory authorities, such as the European Data Protection Board or local authorities in their jurisdiction.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Al-Andalus, Prince Mohammed bin Abdulaziz, Jeddah 23325, Kingdom of Saudi Arabia