Service
Arabic RAG systems
Answers grounded in your Arabic documents, with citations
Siyada Tech builds Arabic retrieval-augmented generation systems: search and answer layers over an organisation's own Arabic and English documents, where every answer carries the citation it came from. We handle Arabic segmentation, dialect and diacritic variance, and deploy inside the customer's environment.
Last reviewed: — Siyada Tech engineering
What it is
An engineered retrieval pipeline — parsing, Arabic-aware chunking, hybrid lexical and semantic retrieval, reranking, grounded generation and citation rendering — built for a specific corpus and a specific set of questions.
The problem it solves
Generic RAG built for English degrades on Arabic: tokenisation splits words badly, diacritics and spelling variants break lexical match, and mixed Arabic-English documents retrieve inconsistently. The result is confident answers from the wrong passage.
Who it is for
- Organisations with large Arabic document estates
- Knowledge, legal, policy and customer-support functions
- Government entities publishing Arabic regulation and guidance
How it works
- 01Parse the corpus, including scanned material where OCR quality allows.
- 02Chunk with Arabic-aware segmentation that respects sentence and clause structure.
- 03Index hybrid: lexical for exact terminology, semantic for paraphrase, normalised for diacritics.
- 04Rerank retrieved candidates before generation.
- 05Generate strictly from retrieved context and render inline citations.
- 06Evaluate groundedness and citation validity per language with Qiyas.
Deployment
- In-tenant deployment; the index and corpus stay in the customer's environment
- Read-only connectors to SharePoint, file shares and document management systems
- Permission-aware retrieval that respects source-system access rights
- API and web interface, SSO via the customer's identity provider
Security & compliance
- No corpus or index leaves the tenant
- PDPL and NDMO-aligned handling of personal data in documents
- Retrieval filtered by the requesting user's document permissions
- Audit log of question, retrieved passages and generated answer
Evidence
We publish a metric only with its definition, method, sample size and evaluation date. Anything not yet measured to that standard is marked below rather than claimed.
| Metric | Definition | Method | Sample size | Evaluated | Limitations |
|---|---|---|---|---|---|
| Time from kickoff to production | [EVIDENCE REQUIRED] | [EVIDENCE REQUIRED] | [EVIDENCE REQUIRED] | [EVIDENCE REQUIRED] | [EVIDENCE REQUIRED] |
| Task success rate in production | [EVIDENCE REQUIRED] | [EVIDENCE REQUIRED] | [EVIDENCE REQUIRED] | [EVIDENCE REQUIRED] | [EVIDENCE REQUIRED] |
| Human-review escalation rate | [EVIDENCE REQUIRED] | [EVIDENCE REQUIRED] | [EVIDENCE REQUIRED] | [EVIDENCE REQUIRED] | [EVIDENCE REQUIRED] |
Limitations & what it does not do
- Retrieval cannot recover information that is not in the corpus.
- Poor OCR on scanned Arabic materially reduces retrieval quality.
- Grounding reduces but does not eliminate unsupported statements; we measure rather than promise zero.